Your patients' data
deserves the highest level of protection.
Delta is designed around the security of health data. Primary hosting in France, access controls, and encryption for communications and production storage.
Your data is yours.
What data is retained?
Delta stores the data needed for your documentation, including transcripts, notes and, depending on the workflow, audio recordings. Retention and deletion follow the available features, your instructions and the technical cycles described in our DPA.
Delta transcribes what is said.
Audio is used to produce a transcript during or after the session, depending on the workflow. You can review and correct the resulting text.
A transcript for you to review.
What is said becomes working text. Like any automated output, it may contain errors and must be checked before use.
Controlled audio retention.
Recordings may be kept in private storage. Temporary copies needed for transcription are deleted after processing, with a technical expiry rule as an additional safeguard.
Restricted and controlled access.
Each account has its own permissions. Internal access and access by technical providers are limited to service needs; this does not mean the data is anonymous.
Your notes and documents, based on your sessions.
From the transcript, Delta drafts structured notes, assessments, reports and letters. You review and validate them before use.
You can request deletion of your data.
You can delete content using the available features or send us a request. Technical delays, backups and retention obligations are described in our DPA.
Delta never uses your data to train its AI.
Delta uses pretrained models. Delta Labs does not use entrusted data to train general models or for its own advertising or commercial purposes. The technical providers needed to deliver the service process it within the framework described in our DPA.
Try it freeFrequently asked security questions.
Can the Delta team access my patients' data?
Authorised personnel at Delta Labs and its providers may process data to deliver the service, provide support or maintain security. This access is governed by their roles and the confidentiality commitments in the DPA. This is not a system in which only the practitioner can technically decrypt the data.
Are audio recordings kept?
Yes. Depending on the workflow, audio recordings may be kept in private storage. Temporary copies used for transcription follow their own deletion cycle; deleting them does not mean all recordings have been erased.
Where are Delta's servers located?
Primary hosting is configured with AWS in Paris. Transcription and AI processing also use Google Cloud in European regions. Provider terms govern their other operations and any international transfers; we do not promise that every operation takes place exclusively in France.
Is my data used to train the AI?
Delta Labs does not use entrusted data to train general models or for its own advertising or commercial purposes. The models used and processing by technical providers are governed by their terms and our DPA.
What measures are in place against data breaches?
Protection includes encryption of exposed communications and primary production storage, server-side access controls, private audio storage and technical logs. These measures reduce risk without guaranteeing that no incident can occur.
How are AI hallucinations handled?
Delta assists with documentation and does not replace your professional judgement. Generated content may contain errors: it remains editable and must be reviewed, corrected where necessary and validated before use.
Can my notes be seized by the courts?
Obligations depend on the applicable law and your professional circumstances. Requests from authorities are handled under the applicable legal and contractual obligations. Information to the practitioner may be restricted where the law prohibits disclosure.
What happens if I stop using Delta?
Cancelling a subscription does not automatically delete your account. You can retrieve documents with the available features and contact us to request return or deletion. Backups and retention obligations may follow separate timelines, described in the DPA.
"Compliance and data security are absolutely essential, and we know we're in good hands with Delta."
We are here to help.
For questions about security or your personal data, contact our team at contact@mydelta.app.