Physiotherapy software: how to choose

A physiotherapist in private practice sees many patients in a day. Alongside treatment, they handle billing, scheduling, following each patient and writing assessments. Few tools do all of it well. It helps to know what you need before choosing.

The four needs of a physiotherapy practice

• Billing. Insurance claims usually go through dedicated, approved software. In France this means SESAM-Vitale. See our article on the 2026 physiotherapy nomenclature.
• Scheduling. Courses of treatment, often several sessions a week, with slots that move.
• Records and follow-up. What was done in each session and how the patient is progressing. See our session notes template.
• Assessments. The initial assessment and the end-of-treatment report. See our templates for the initial assessment and the end-of-treatment report.

Most physiotherapists combine two tools. Approved billing software on one side, and a tool for patient records and writing on the other.

How to choose

1. Where the data is hosted

Your records hold health data. Check where it is stored and which certification the host holds. In France, a provider hosting health data for you must be HDS certified (article L1111-8 of the Public Health Code). See our article on HDS hosting.

2. Speed between patients

Between two patients, you often have very little time. The tool should let you note the essentials very quickly, ideally without a keyboard. Voice dictation often saves the most time.

3. Following progress over time

For the end-of-treatment report, or to justify a new course of sessions, you need to see what has changed since the start. A good tool shows you without rereading every note.

4. Devices

At the practice, in patients' homes or in a care home, check that the tool works on phone and tablet, not only on a computer.

5. The contract

You remain responsible for your patients' data. Under the GDPR, you need a data processing agreement with the provider (article 28). Also check that your data is not used to train models.

Questions to ask before you commit

• Where is the data hosted, and is the host certified for health data?
• Is my data used to train models?
• Can I dictate my notes instead of typing them?
• Can I get my records back if I stop?
• Can I try it without commitment?

How Delta works

Delta is an AI assistant designed with physiotherapists. You can dictate your observations in a few seconds after each patient, or let Delta transcribe what is said during the session. Delta then writes the session report, taking your specialty into account, and adds it to the patient's record. You can follow each patient's progress, session after session. Delta also writes your assessment reports.

Delta does not handle billing or insurance claims. You keep your billing software for that.

Data stays in Europe, on infrastructure certified for health data (HDS), and AI processing runs on servers located in France. The patient's name and any information that could identify them are pseudonymised before reaching the AI, no audio file is kept, and the data is never used to train models. Delta works on computer, tablet and phone. More details on the Delta for physiotherapists page.