Delta or Noota: meeting assistant or clinical assistant for therapy sessions?
Noota is a good meeting assistant, but its own site limits it to meetings without patient data. A criterion-by-criterion comparison, the law quoted and questions to ask any vendor.
Countries covered : Belgium, Switzerland, France
An AI meeting assistant such as Noota transcribes a meeting, produces a summary and sends the follow-up to your work tools. A clinical assistant such as Delta produces the report of a therapy session and files it in the patient record, on hosting designed for health data. The difference lies in what the vendor itself agrees to host.
What Noota does well, according to its website
Its website presents Noota as an assistant for meetings, calls and email, designed in France and hosted in Europe. Its strengths are real.
- Capture anywhere: with or without a bot in video tools (a bot joins Meet, Teams or Zoom, or the desktop app captures sound without a bot). The mobile app covers in-person meetings and phone calls.
- Integrations: 46 native integrations announced (Salesforce, HubSpot, Notion, Slack, Gmail, Outlook…), plus Zapier, Make, n8n, an API and MCP.
- Summaries: a library of templates by use case and custom templates. According to its note-taking page, the transcript is time-stamped, speakers are identified and the summary is structured, in French, English, Spanish, German, Italian, Portuguese and Dutch, among others.
- Security: ISO 27001 obtained in July 2026, encryption at rest and in transit, permanent erasure within 24 hours after deletion, no model training on any plan, Free included.
- Hosting: in standard mode, Google Cloud European regions (Belgium and the Netherlands according to its public sector page). In sovereign mode, Scaleway in Paris, transcription by Gladia and Mistral models.
- References: its public sector page shows logos including Inserm, the French National Assembly, L'Assurance Maladie and the Alpes Léman hospital.
For team or institutional meetings, it is a solid tool.
What Noota itself says about healthcare
On its public sector page (French), hospital use is described as being for administrative meetings only, without patient data. In the FAQ on the same page, to the question of whether hospitals and health agencies can use Noota, the site says that Noota runs on HDS-certified infrastructure (HDS is the French certification for health data hosting), but that Noota itself is not HDS certified and is not designed for meetings involving patient data.
Its security page says the same about HDS certification: its cloud providers hold it, not Noota itself.
This transparency is to Noota's credit. According to its website, the tool is therefore not intended for your sessions.
Why a session is not a meeting
The content is health data
Article 9 of the GDPR prohibits in principle the processing of "data concerning health", with exceptions that include healthcare provided by a professional bound by secrecy (text available on the CNIL website). What a patient shares in a session does, the department's schedule does not. That is the line Noota draws.
Hosting for you must be certified
Article L1111-8 of the French Public Health Code applies to any person who hosts personal health data collected during prevention, diagnosis, care or social and medico-social follow-up, on behalf of the people or organisations who produced or collected that data, or on behalf of the patient. Its section II states that the host of this data in digital form holds a certificate of conformity.
Hence the difference between "certified infrastructure" and "certified vendor". When software stores session transcripts and reports for you, we recommend asking who is the HDS-certified host of that data and for which part of the service, rather than stopping at the fact that the underlying cloud provider is certified. Our guide to HDS hosting explains what the certification covers.
Secrecy and consent
The French code of ethics for psychologists (2021 version) states in Article 7 that professional secrecy covers everything the psychologist learns in the course of their work: what they are told as well as what they see, hear or understand. Article 23 asks psychologists to collect, process, file and archive their notes in a way that protects people's privacy and guarantees professional secrecy. Article 9 states that the psychologist systematically seeks the free and informed consent of those who consult them.
Noota mentions consent management built into the product, designed for meeting participants. In a session, we recommend written information that names the tool, the host and what is kept, with the option to refuse without any effect on care. Our page on patient consent for AI note-taking offers a sample text.
Do the sovereign mode and the text-only option change the answer?
- Sovereign mode: hosted in France (Scaleway in Paris), Mistral models, European subprocessors only according to its public sector page. It answers the sovereignty question, not the question of the vendor's HDS certification. It is an option of the custom Enterprise plan, for which the pricing page shows volume pricing from 50 seats.
- The text-only option: according to its security page, you can keep only the text, with no audio or video stored. This is good practice, but the transcript and report of a session are still health data.
With or without these options, Noota's stated position stays the same.
Noota and Delta compared
For Noota, each line reflects its website (pages read on 6 November 2026).
- Intended use: Noota, meetings, calls and email. Delta, sessions and clinical documents.
- Hosting: Noota, European Union in standard mode (Google Cloud), Scaleway in Paris in sovereign mode (Enterprise option). Delta, in France with an HDS-certified host, with AI processing in France.
- HDS: Noota, HDS-certified infrastructure, but Noota itself not certified according to its site. Delta, HDS-certified host.
- Patient data: Noota, not designed for it according to its site. Delta, designed for it.
- Audio retention: Noota, retention set by the customer, text-only option, storage of 1 month (Free), 6 months (Pro) or unlimited (Business, Enterprise). Delta, no audio file kept.
- Pseudonymisation: Noota, not stated on its site. Delta, patient name and identifying details pseudonymised before the AI.
- Model training: Noota, never, on any plan. Delta, never.
- Report structure: Noota, templates by use case and custom templates, with tasks and follow-up emails. Delta, short summary, detailed summary and topics for the next session.
- Patient record: Noota, not stated on its site. Delta, record updated after each session (summary of care, goals tracked).
- Therapeutic approach: Noota, not stated on its site. Delta, adapts to the profession and approach (CBT, EMDR, psychodynamic, systemic…).
- Voices in couples or family sessions: Noota, speakers identified in the transcript. Delta, distinguishes voices in couples, family or group sessions.
- Letters and documents: Noota, follow-up emails and an email agent. Delta, letters, certificates and assessments in the practitioner's own vocabulary and structure.
- Price as displayed: Noota, Free at €0, Pro at €19 per month per user billed annually, Business at €39 on the same terms, Enterprise on quote, with no mention of VAT. Delta, Free at €0 (10 sessions per month), Pro at €35 per month incl. VAT with no commitment, or €29 per month incl. VAT billed annually.
Fictional example: one session, two outputs
A fictional couples therapy session, third appointment. Mr and Mrs A. argue about sharing household tasks since the birth of their second child.
What a meeting summary template produces
- Participants: speaker 1, speaker 2, speaker 3.
- Decisions: try a task-sharing chart.
- Action items: Mrs A. prepares the chart. Mr A. suggests two free slots in the week.
- Next meeting: in two weeks.
Perfect for a steering committee, this format is designed to be shared with work tools. For a session, the essentials are missing.
What a clinical record needs
- Short summary: third session. Tension around household workload persists. First exchange without escalation when each partner rephrased the other's view.
- Detailed summary: Mrs A. says she has felt "invisible" since going back to work. Mr A. describes withdrawing when criticism comes. The demand then withdrawal cycle appears twice in the session. The couple agrees to a rephrasing exercise at home.
- Reading through the approach (systemic): roles reorganised since the second child arrived; the grandparents' place to be explored.
- Topics for the next session: review of the exercise, the weekend episode Mrs A. mentioned, each partner's expectations of parental support.
- Record: summary of care updated, goal "reduce escalations" tracked since the first session.
For ready-to-use templates, see our clinical document templates.
Questions to ask any vendor
Whatever tool you are looking at, Delta included, we recommend getting each answer in writing, on the website or in the contract.
- Is your tool intended for health data, or only for meetings?
- Who is the HDS-certified host of my transcripts and reports: you, or only your cloud provider?
- In which country is the data hosted, and where does AI processing take place?
- Is the audio kept? For how long, and can I turn that off?
- Is the patient's name pseudonymised before it is sent to the AI model?
- Is my data used to train a model, yours or a third party's?
- Which subprocessors receive the data (transcription, AI model, integrations)?
- Do you offer a data processing agreement under Article 28 of the GDPR?
- Are reports filed by patient, with the history of care?
- Are voices distinguished in couples or family sessions?
- Is the displayed price per user, and does it include VAT?
Our comparison of AI note-taking software for psychologists applies these criteria to clinical tools.
Common mistakes
- Confusing ISO 27001, HDS infrastructure and HDS host: a vendor can be ISO 27001 certified and rely on a certified cloud without being the HDS-certified host of your reports.
- Testing on a real session: to try a tool not intended for healthcare, we recommend a fictional session or a dictation with no identifying detail.
- Syncing a session report with a CRM or shared workspace: each integration is one more recipient for content covered by secrecy.
- Treating a clinical case meeting as an administrative meeting: as soon as identifiable patients are discussed, it falls outside the scope Noota itself sets.
Why Delta is built for your sessions
Delta is the clinical assistant for mental health and allied health professionals: it transcribes what is said during the session or takes your dictation afterwards, produces the report according to your profession and approach, and updates the patient record. Data is hosted in France with an HDS-certified host and pseudonymised before the AI. For Belgium and Switzerland, the data stays in Europe, in France, on infrastructure certified for health data.
Which tool for which use?
- Team, institutional and recruitment meetings: Noota fits, without patient data, as its website states.
- Individual, couples or family sessions: a clinical assistant hosted with an HDS-certified host, such as Delta.
- Both: each within its scope. Delta does not handle scheduling or billing. The Delta for psychologists page details what it covers, and Delta vs Plaud compares Delta with a voice recorder device.
Can I use Noota for my therapy sessions?
According to its own website, no: Noota limits healthcare use to administrative meetings without patient data. For team meetings, it is a good tool.
Is Noota HDS certified?
According to its security page, its cloud providers hold HDS certification, not Noota itself. We recommend asking any vendor who is the certified host of your session reports.
If I turn on the text-only option, can I use it in sessions?
No. Keeping only the text is good practice, but a session transcript is still health data, and Noota's position on patient data does not change.
Are tl;dv, Otter or Fireflies better suited to therapy sessions?
We have not reviewed them on this page. Ask them the questions in the list above, first about the HDS-certified host and audio retention, and rely only on what is written.
Do I need to tell my patient if I use AI in a session?
Article 9 of the French code of ethics for psychologists asks practitioners to systematically seek free and informed consent. We recommend written information naming the tool and the host, with the option to refuse without consequence. See our page on patient consent for AI note-taking.
How much does Delta cost compared with Noota?
Delta: Free (10 sessions per month, no credit card), Pro at €35 per month incl. VAT with no commitment or €29 per month incl. VAT billed annually, 14-day trial. Noota shows Pro at €19 per month per user billed annually, without stating whether VAT is included.
Sources
- Noota, security, public sector, pricing, AI note-taking and home pages (French), read on 6 November 2026.
- Article L1111-8 of the French Public Health Code, Légifrance, version in force since 1 July 2025.
- GDPR, chapter 2, Article 9, CNIL website.
- French code of ethics for psychologists, 2021 version, Articles 7, 9 and 23.
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