Understanding your plan and usage
Check your Free or Pro plan, understand how sessions with a report are counted, and manage your trial or subscription.
Find your current plan
Open Settings and find Plan and usage. Under Your current plan, Delta shows your active Free or Pro plan and the features included.
This section also shows whether you are using a Pro trial, complimentary Pro access or a paid subscription, when applicable. Check the dates and status displayed for your account.
Understand your monthly usage
The allowance concerns Sessions with a report. With Free, the application shows your monthly limit, the sessions already counted, generations in progress, the remaining allowance and the next reset date. Pro shows Unlimited for this allowance.
- A session is counted when its first report is generated successfully. Regenerating that same report does not count the session again.
- A generation in progress reserves a place in the allowance. The remaining number therefore takes both completed reports and current reservations into account.
- This allowance counts sessions with a report, not recording minutes.
If your remaining allowance reaches zero, check whether generations are still in progress. To generate the first report for another session, you will need an available place, the next monthly reset or Pro access. The reset date is shown in the application.
Start a Pro trial
- If your account is eligible, click Start the Pro trial.
- Read the confirmation, including the date when trial access will end.
- Choose Activate my trial to start it immediately, or Stay on the Free plan to cancel.
The trial does not require a payment card and does not automatically become a paid subscription. Unless you choose another access option, your account returns to Free when the trial ends. A trial already used on your account cannot be activated again.
Choose a paid Pro subscription
- In the subscription options, review the monthly and annual prices and billing details displayed for your account.
- Click Choose monthly or Choose annual to open the Stripe payment page.
- Check the subscription details before confirming payment. Opening the payment page alone does not subscribe you.
Your paid subscription and billing start when you confirm in Stripe. If you subscribe during a trial or complimentary access, the paid subscription takes over immediately rather than waiting for that access to end.
Manage your subscription and invoices
When the button is available, use Manage my subscription to open the billing portal. You can consult your invoices and the available options for your payment method and subscription.
Back in Delta, check the displayed subscription status and dates. A scheduled cancellation or billing-frequency change is shown with its effective date; do not assume that it takes effect immediately.
If Delta says your subscription needs attention, open the portal to check the payment method and subscription status.
Return to Delta after using Stripe
In the desktop application, Stripe opens in your system browser. Return to Delta when you have finished so the application can refresh your plan. On the web, use the return link provided by the Stripe page to return to Delta.
If your plan cannot be loaded, check your connection and use Retry. If an action fails, follow the displayed message or contact our team using the help block below.